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Private prescription medication

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Do you already have a private prescription? Then we can help.

If you have been issued a private prescription from your doctor or prescribing healthcare professional, you can have your medication dispensed by us.

We’re here to make collecting your medicine as simple as possible.

Receiving your private prescription medication

  1. Bring your signed and valid paper private prescription to your nearest LloydsPharmacy
  2. We’ll dispense your medication, simply decide if you’d like to wait or come back to the pharmacy at a convenient time for you
  3. Choose how you pay

Find your pharmacy

Do you need a private prescription?

Then visit our Online Doctor for a quick and easy consultation.

One-off private prescription help and support

  • What is a private prescription?

    These are prescriptions that are issued following a private consultation with a doctor to treat a particular medical condition. If the doctor issues a prescription you can request for the medicines to be dispensed once you have created an online account with us or by visiting your local LloydsPharmacy.

  • How much do private prescriptions cost?

    When collecting a private prescription in your local pharmacy there are charges which apply, please be aware that the price for each private prescription item is unique and therefore has its own cost. The charge applied to private medicines varies depending on the type of medicine, our pharmacy team will be able to share this with you when you visit your local pharmacy with your prescription.

    All private prescription items have a minimum order value of £7.00, meaning that if your prescribed medication totals less than £7.00 you will still be charged this amount as a minimum. Find out more about private prescription pricing here.

  • How long does a private prescription last?

    Your private prescription is valid for 6 months from the date on your paper prescription. This also applies to NHS prescriptions, but the validation date will be different if you are prescribed controlled drugs.

  • Can I order controlled drugs or medication that needs to be stored in a fridge?

    Unfortunately, we are no longer able to distribute cold-chain or controlled medicines, if your private prescription is one of these please speak to a member of your local pharmacy team.

  • Where is my prescription dispensed from and who dispenses it?

    If you have nominated Echo by LloydsPharmacy to dispense your one-off NHS or repeat NHS prescriptions, we are based at Unit 1 Westpoint Trading Estate, Alliance Road, Acton, W3 0RA (“Echo”). Echo by LloydsPharmacy is registered with the General Pharmaceutical Council as Metabolic Healthcare Ltd under registration number 9011008. The Superintendent Pharmacist is Shamir Shah.

  • What are the private prescription legal requirements?

    Your private prescription should be written in ink and be easily read (legible), to be valid they also must be signed with ink, however other details can be printed. Legally the private prescription requires the date of the prescription issue, the name and address of the person who the prescription is for, the address of the prescription prescriber and their professional status and qualifications (e.g. doctor, pharmacist etc.). The age of the patient is also required if they are under 12 years old.

  • Have LloydsPharmacy partnered with Echo?

    Yes, LloydsPharmacy has acquired Echo, an online pharmacy that works with the NHS to supply repeat prescriptions. Echo makes managing your prescriptions simple and convenient. Just sign up via their app or website to have your prescriptions dispensed and delivered through your letterbox, for free.

    Download the app on iOS or Android, or sign-up at Echo by LloydsPharmacy.

  • Now LloydsPharmacy have partnered with Echo, how can I register to receive my repeat prescriptions online?

    If you’re over the age of 18, it’s simple to receive your repeat prescription online through Echo by LloydsPharmacy. Firstly, you’ll need to download the Echo app on iOS or Android, or sign-up at Echo by LloydsPharmacy.

    During the sign-up process you’ll be able to create an account, add your GP surgery and set a home address. You can then add the repeat prescription medication you need so that Echo can contact your GP on your behalf to start ordering your medication. Through the Echo repeat prescription service you can continue to benefit from free reminders and delivery.

Don’t forget, if you need help, just call our friendly team on:

0345 600 2665 (Option 1)
We’re here for you Monday to Friday, 9am – 5.30pm
Saturday, 9am – 1pm