Product features

  • Can be used for heat or cold therapy
  • Drug-free pain relief
  • Simple to use

Product description

A simple home solution for when you're experiencing aches or pains.

The LloydsPharmacy reusable hot cold pack can be used for many of the aches and pains life throws at you. Whether you need heat therapy for the temporary relief of muscle aches, menstrual cramps or back pain, or cold therapy to reduce swelling or headaches, these packs are an essential for every household cupboard.

The LloydsPharmacy hot cold pack can be easily boiled or microwaved to heat up or placed in the fridge or freezer to cool down. Heat therapy works by increasing blood flow to an area to release cramping and aid healing, whereas cold therapy restricts blood flow to reduce swelling. Once at your chosen temperature, you simply need to apply the pack and you'll start feeling the benefits instantly.

Features of LloydsPharmacy reusable hot/cold pack

  • Drug free pain relief
  • Effective hot or cold therapy
  • Reduces swelling
  • Temporary relief of muscle aches, strains and sprains
  • Pouch included
  • What's included

    • 1x Gel pack
  • Suitable for

    • Adults and children
  • Warnings and cautions

    • Whether used hot or cold, always check that the temperature is not too extreme against the skin
    • It is recommended that the gel pack is placed in the pouch or wrapped in a cloth before applying to the skin
    • Children should always be supervised
  • How to use


    1. Place the gel pack into the microwave for approximately 30 seconds (if gel pack is at room temperature) or 1 minute (if gel pack is frozen) on high power.
    2. Check the correct temperature has been reached, if not - heat for another 10 seconds and check again - repeat if necessary.  (These times are based on a 600W microwave, refer to your microwave instructions and adjust heating times accordingly to suit the power of your microwave).

    Hot Water

    1. Bring water to the boil, remove from the heat and immerse the gel pack for approximately 4 -10 minutes (check after 4 minutes to see if the desired temperature has been reached) if it hasn't return to the water and check again after a minute. Repeat until the correct temperature has been reached but do not exceed 10 minutes in the boiling water.


    1. Store in the freezer so that the pack is ready to use in case of injury.
    2. The gel pack takes approximately 1 hour to freeze.
  • Delivery and returns

    Standard delivery

    • Free on orders over £35
    • £3.49 for orders up to £35
    • Delivered in 7-10 working days

    Express delivery

    • £4.99
    • Delivered Next Day if ordered before 8pm Monday to Friday
    • Delivered Monday if ordered after 8pm Friday - 12pm Sunday
    • Delivered Tuesday if ordered after 12pm on Sunday
    • Not available in the Channel Islands

    Evri ParcelShops

    Standard Parcel Shop Delivery

    • Free on orders over £35
    • £2.49 on orders up to £35
    • Delivered in 7-10 working days

    Express Parcel Shop Delivery

    • £3.99
    • Delivered Next Day if ordered before 8pm Monday - Friday
    • Delivered Monday if ordered after 8pm Friday – 12pm Sunday
    • Delivered Tuesday if ordered after 12pm on Sunday

    *Please note: If your order is not collected within 10 days of it arriving at your chosen Evri ParcelShop, the order will be returned to our warehouse. We will only be able to refund the order once we have received the item/s back.

    Pharmacy Medicines delivery

    Pharmacy Medicines will need to be signed for by someone aged 18 or over. If there isn't anyone in who can sign for your order, you can change your delivery date or redirect it to a local parcel shop using the courier's website or app.

    Unfortunately, your order can't be left in a safe place or with a neighbour. The courier will try to deliver three times before they return it to us.

    Purchasing in bulk/high unit volume

    Please note that when purchasing high unit volumes of single lines (10+ units) that delivery promotions are null and void.
    This is as a result of high volume orders not being able to be dispatched via our normal third party fulfilment.
    As a result for any excessive bulk orders of single lines we will be in touch regarding your order to discuss further delivery costs that will be incurred.


    If you're not completely satisfied with your order, you can return it to us within 28 days
    Find out more about our returns policy click here