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About LloydsPharmacy

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Who we are

LloydsPharmacy is a leading community pharmacy and healthcare provider with branches across the UK.

What we do

LloydsPharmacy is much more than a dispenser of medicines. Our patients and customers are our main focus and we endeavour to provide them with high quality healthcare products and services.

Prevention, management and treatment are at the very core of our business, and we aim to deliver high quality outcomes for chronic conditions, such as diabetes and heart health. We also strive to support local communities in making informed health decisions.

Our range of innovative and affordable products are aimed at improving community health, such as blood pressure monitors and allergy relievers, along with a suite of convenient professional health check services, including blood pressure and diabetes testing, and cholesterol and heart checks - all carried out in the comfort of a private consultation room.

A key partner of the NHS, we also work closely with local healthcare providers to develop and deliver commissioned services to address specific health needs within communities.

Professional Standards

LloydsPharmacy is run by qualified pharmacists and operates from registered pharmacy premises under the General Pharmaceutical Council ( GPhC ) registered premises number 1092781: find more information here.

Victoria Steele is Superintendent Pharmacist at LloydsPharmacy. Further information regarding registration status can be found by visiting www.pharmacyregulation.org.

All pharmacists are bound by standards for ethics, conduct and performance as set out by the Royal Pharmaceutical Society of Great Britain.

    Our charity partner

    Our national charity partner is Alzheimer’s Society, the care and research charity for people with dementia and their carers. Find out more about their work here.

    Environmental initiatives

    At LloydsPharmacy we recognise our commitment to, and the challenges of, improving the environments in which we operate. Our environmental initiatives include:

    Waste Electrical and Electronic Equipment

    As a retailer of various electrical and electronic items, LloydsPharmacy has a role to play in implementing the WEEE regulations and we have joined a compliance scheme to meet our obligations as an importer and ‘producer’ of WEEE. In addition we have opted to join the Distributor Takeback Scheme to manage waste which the public, including some of our customers, wish to dispose of. We won’t be able to take waste items back in our stores, but we have teamed up with over 200 other retailers to support the development of a recycling network which will be accessible to the majority of households.

    Packaging

    As part of the Packaging Regulations, LloydsPharmacy has joined a Compliance Scheme. As part of our Customer Information Obligation we are able to supply our customers with information on a range of recycling issues. You can find advice and guidance variety of recycling initiatives here

    Batteries

    If you've bought batteries from LloydsPharmacy online, you can now return them when they're used to your local LloydsPharmacy branch for recycling.
    If you have waste electrical and electronic items or batteries which you wish to recycle, you can find the closest recycling site to you here

    Single use carrier bag charge

    As of 1st October 2015, England will join Scotland, Wales and Northern Ireland in charging for single use carrier bags. This charge is 5p per bag.
    This charge has been introduced to promote wider use of reusable bags to conserve our limited resources, encourage sustainability, and cut down on waste and litter. The proceeds raised by LloydsPharmacy will support our charity partner Alzheimer’s Society.

    Exemptions to the single-use carrier bag charge:

    All dispensary bags, as long as they are being used for prescriptions

    Closed parcels, e.g. for Click & Collect orders (if the parcel is subsequently put into a carrier bag then this additional bag is chargeable)

    If you'd like to know more about LloydsPharmacy and the environment, please contact us here.

    Cash acceptance pledge

    We have signed up to Which?’s cash-friendly pledge. We recognise that not all our customers are able to pay digitally and so we’ve made the commitment to keep accepting cash in our stores.

    At LloydsPharmacy we pledge that our customers who rely on cash will not be excluded by the transition to digital payments.

    Our registered office and company details

    LloydsPharmacy is the trading name of LloydsPharmacy Ltd
    Our Registered Office is: LloydsPharmacy Limited, Sapphire Court, Walsgrave Triangle, Coventry CV2 2TX
    Main Switchboard: 02476 432 400
    Customer Services: 0345 600 3565, registered in England.
    Company number: 758153.
    VAT number: 222516987.