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Bank holiday: Delivery & Customer Services

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We know that you may need a pharmacy over the bank holiday to buy a medicine, have a prescription dispensed or speak to a pharmacist when your doctor isn’t available. That’s why a number of our pharmacies are open on bank holidays, meaning you still have access to the same great services that are available throughout the rest of the year:

  • Prescription dispensing
  • Health advice
  • Health services
  • Our full range of medicines and health & beauty products

Pharmacy opening hours

Bank holiday opening hours will be updated on the store locator throughout the Christmas period.

We recommend that you contact your local store for more information and opening hours, including late night opening hours

Home delivery

Standard delivery

  • Orders arrive after Christmas

Express delivery 

  • Orders arrive after Christmas

All orders placed after 12pm Tuesday 21st December will be subject to delays

Orders are not dispatched or delivered on a bank holiday. Delivery times over bank holidays will be updated here throughout the year. 

    Click & Collect

    • Orders arrive after Christmas

    Our stores don’t receive a delivery of Click & Collect items on bank holidays. You can still collect your parcel if your chosen store is open and you have been contacted to say it has arrived in store.

    Customer Services

    • Pharmacy customer services: 0345 600 3565 (option 2)
    • Online customer services: 0345 600 3565 (option 1

    Opening hours

    • Thursday 23rd Dec-9:00:5:30
    • Friday 24th Dec9:00-5:00
    • Saturday 25th Dec: Closed
    • Sunday 26th Dec: Closed  
    • Monday 27th Dec: Closed  
    • Tuesday 28th Dec: Closed
    • Wednesday 29th Dec: 9:00:5:30
    • Thursday 30th Dec: 9:00:5:30
    • Friday 31st Dec: 9:00:5:00
    • Saturday 1st Jan: 9:00-1:00

    If your query is urgent regarding your medication, please contact your GP surgery for details of the out of hours provider or visit your nearest open LloydsPharmacy. Call charges may apply. 

    Our online services

    If you can't get to a pharmacy, our range of online services can be delivered straight to your door:

    • Many of our products that are available in store are also available to order online
    • Online Doctor  can provide you with a prescription every day of the week
    • LloydsDirect by LloydsPharmacy can dispense your NHS repeat prescriptions